Why it was recalled
Amount of Phosphatidyl Serine in product is less than stated on the label
Product description
Protocol for Life Balance, Phosphatidyl Serine 300mg softgels, 50 count bottle, UPC 707359123922. NOW Foods, Phosphatidyl Serine 300mg softgels, 50 count bottle, UPC 733739023926.
Lot numbers, UPCs & expiration codes
Protocol Lot Number: 3309194 Best By 08/2025 Protocol Lot Number: 3316624 Best By 09/2025 NOW Lot Number: 3309243 Best By 08/2025 NOW Lot Number: 3316650 Best By 09/2025
Where it was sold
Nationwide and exported to China, Kazakhstan, Czech Republic, Portugal, Kyrgyzstan, Slovakia
What to do if you have this product
- Compare the brand, size, and lot/UPC codes on your package with the codes above.
- If it matches, don't eat it. Return it to the store for a refund or throw it away.
- Wash surfaces and containers that touched the product.
- If you feel sick after eating it, contact your doctor. In an emergency call 911.
Recall details
- Recall number
- F-0859-2024
- Classification
- Class III
- Status
- Terminated
- Recall initiated
- Jan 10, 2024
- FDA report date
- Feb 14, 2024
- Quantity
- 12,051 bottles
- Recall type
- Voluntary: Firm initiated
- Recalling firm
- Now Foods
Original FDA data
Every field from FDA enforcement report F-0859-2024, exactly as published.
Show all FDA fields
- City
- Bloomingdale
- State
- IL
- Status
- Terminated
- Country
- United States
- Event ID
- 93812
- Address
- 244 Knollwood Dr Ste 300
- Code information
- Protocol Lot Number: 3309194 Best By 08/2025 Protocol Lot Number: 3316624 Best By 09/2025 NOW Lot Number: 3309243 Best By 08/2025 NOW Lot Number: 3316650 Best By 09/2025
- Postal code
- 60108-2288
- Report date
- Feb 14, 2024
- Product type
- Food
- Recall number
- F-0859-2024
- Classification
- Class III
- Recalling firm
- Now Foods
- Product quantity
- 12,051 bottles
- Termination date
- Dec 16, 2025
- Reason for recall
- Amount of Phosphatidyl Serine in product is less than stated on the label
- Voluntary / mandated
- Voluntary: Firm initiated
- Product description
- Protocol for Life Balance, Phosphatidyl Serine 300mg softgels, 50 count bottle, UPC 707359123922. NOW Foods, Phosphatidyl Serine 300mg softgels, 50 count bottle, UPC 733739023926.
- Distribution pattern
- Nationwide and exported to China, Kazakhstan, Czech Republic, Portugal, Kyrgyzstan, Slovakia
- Recall initiation date
- Jan 10, 2024
- Initial firm notification
- Two or more of the following: Email, Fax, Letter, Press Release, Telephone, Visit
- Center classification date
- Feb 7, 2024