Why it was recalled
The products are being recalled due to the receipt of a relatively high number of consumer complaints.
Product description
Benefiber Plus Heart Health Non-Thickening Powder, Sugar Free, packaged in 6.4-oz (48 servings) bottles, UPC 300673002487. Distributed by: Novartis Consumer health, Inc., Parsippany, NJ 07054-0622. Made in France.
Lot numbers, UPCs & expiration codes
10118915, 10118916, 10118917, 10118918, 10120338, 10120361, 10122590, 10122591, 10123950, 10126662, and 10127376
Where it was sold
Product was distributed nationwide and included military distribution. Foreign distribution was made to Panama and Belize.
What to do if you have this product
- Compare the brand, size, and lot/UPC codes on your package with the codes above.
- If it matches, don't eat it. Return it to the store for a refund or throw it away.
- Wash surfaces and containers that touched the product.
- If you feel sick after eating it, contact your doctor. In an emergency call 911.
Recall details
- Recall number
- F-1960-2013
- Classification
- Class II
- Status
- Terminated
- Recall initiated
- May 7, 2013
- FDA report date
- Oct 9, 2013
- Quantity
- 170,220/6.4-oz. (48 servings) bottles
- Recall type
- Voluntary: Firm initiated
- Recalling firm
- Novartis Consumer Health
Original FDA data
Every field from FDA enforcement report F-1960-2013, exactly as published.
Show all FDA fields
- City
- Lincoln
- State
- NE
- Status
- Terminated
- Country
- United States
- Event ID
- 65111
- Address
- 10401 Hwy 6
- Code information
- 10118915, 10118916, 10118917, 10118918, 10120338, 10120361, 10122590, 10122591, 10123950, 10126662, and 10127376
- Postal code
- 68517-9626
- Report date
- Oct 9, 2013
- Product type
- Food
- Recall number
- F-1960-2013
- Classification
- Class II
- Recalling firm
- Novartis Consumer Health
- Product quantity
- 170,220/6.4-oz. (48 servings) bottles
- Termination date
- Nov 26, 2014
- Reason for recall
- The products are being recalled due to the receipt of a relatively high number of consumer complaints.
- Voluntary / mandated
- Voluntary: Firm initiated
- Product description
- Benefiber Plus Heart Health Non-Thickening Powder, Sugar Free, packaged in 6.4-oz (48 servings) bottles, UPC 300673002487. Distributed by: Novartis Consumer health, Inc., Parsippany, NJ 07054-0622. Made in France.
- Distribution pattern
- Product was distributed nationwide and included military distribution. Foreign distribution was made to Panama and Belize.
- Recall initiation date
- May 7, 2013
- Initial firm notification
- Letter
- Center classification date
- Sep 30, 2013