Why it was recalled
The products are being recalled due to the receipt of a relatively high number of consumer complaints.
Product description
Benefiber Fiber Supplement, Orange Natural Flavor, Non-Thickening Powder, Sugar Free, packaged in 5.7-oz. (35 servings) bottles, UPC 300670068356, 9.4-oz (58 servings) bottles, UPC 300670068585, and 18.7-oz. (115 servings) bottles, UPC 300670068158. Distributed by: Novartis Consumer Health, Inc., Parsippany, NJ 07054-0622, Made in France.
Lot numbers, UPCs & expiration codes
5.7-oz. (35 servings) bottles: 10100230; 9.4-oz. (58 servings) bottles: 10119358, 10121489, 10121490, 24596401, 24596402, 24680101, and 24767601; and 18.7-oz. (115 servings) bottles: 24596701.
Where it was sold
Product was distributed nationwide and included military distribution. Foreign distribution was made to Panama and Belize.
What to do if you have this product
- Compare the brand, size, and lot/UPC codes on your package with the codes above.
- If it matches, don't eat it. Return it to the store for a refund or throw it away.
- Wash surfaces and containers that touched the product.
- If you feel sick after eating it, contact your doctor. In an emergency call 911.
Recall details
- Recall number
- F-1959-2013
- Classification
- Class II
- Status
- Terminated
- Recall initiated
- May 7, 2013
- FDA report date
- Oct 9, 2013
- Quantity
- 226,381 consumer units
- Recall type
- Voluntary: Firm initiated
- Recalling firm
- Novartis Consumer Health
Original FDA data
Every field from FDA enforcement report F-1959-2013, exactly as published.
Show all FDA fields
- City
- Lincoln
- State
- NE
- Status
- Terminated
- Country
- United States
- Event ID
- 65111
- Address
- 10401 Hwy 6
- Code information
- 5.7-oz. (35 servings) bottles: 10100230; 9.4-oz. (58 servings) bottles: 10119358, 10121489, 10121490, 24596401, 24596402, 24680101, and 24767601; and 18.7-oz. (115 servings) bottles: 24596701.
- Postal code
- 68517-9626
- Report date
- Oct 9, 2013
- Product type
- Food
- Recall number
- F-1959-2013
- Classification
- Class II
- Recalling firm
- Novartis Consumer Health
- Product quantity
- 226,381 consumer units
- Termination date
- Nov 26, 2014
- Reason for recall
- The products are being recalled due to the receipt of a relatively high number of consumer complaints.
- Voluntary / mandated
- Voluntary: Firm initiated
- Product description
- Benefiber Fiber Supplement, Orange Natural Flavor, Non-Thickening Powder, Sugar Free, packaged in 5.7-oz. (35 servings) bottles, UPC 300670068356, 9.4-oz (58 servings) bottles, UPC 300670068585, and 18.7-oz. (115 servings) bottles, UPC 300670068158. Distributed by: Novartis Consumer Health, Inc., Parsippany, NJ 07054-0622, Made in France.
- Distribution pattern
- Product was distributed nationwide and included military distribution. Foreign distribution was made to Panama and Belize.
- Recall initiation date
- May 7, 2013
- Initial firm notification
- Letter
- Center classification date
- Sep 30, 2013